Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Website Terms of Use http://is-bg.online/new

These General Terms and Conditions govern the relationship between Innovative Services EOOD (SMLLC), hereinafter referred to as “Merchant”, on the one hand, and the Users of the Internet sites and services located at http://is-bg.online/new, hereinafter referred to as ” brevity users on the other.
Innovative Services Ltd. is a company incorporated under the Commercial Law of the Republic of Bulgaria with UIC 205665810 address 19 Dimitar Naumov St., Stara Zagora, Bulgaria, email office@is-bg.online, telephone +359876340012

Please read in full the published Terms and Conditions before using the information and commercial services offered on the Site (hereinafter referred to as Services).

This document contains information about the activities of Innovative Services EOOD (SMLLC) and the general terms and conditions for using the services provided by Innovative Services EOOD (SMLLC), regulating the relations between us and each of our users.

Confirmation of the General Terms and Conditions is a necessary and obligatory condition for the conclusion of the contract between the User and the Merchant.

By accepting the General Terms and Conditions, the User agrees to process his personal data on the basis of a contract concluded between him and the Merchant.

Definitions

For the purposes of these General Terms and Conditions, the following terms should be understood in the following sense:

Website – http://is-bg.online/new and all its subpages.

Consumer – any natural person who acquires goods or uses services that are not intended for carrying out a commercial or professional activity, and any natural person who, as a party to a contract under this Act, acts outside the scope of his commercial or professional activity.

Provider – any natural or legal person who offers his goods and services for sale on the site.

Sponsored Consumer – any natural person who uses services that are not intended for commercial or professional activity, and any natural person who, as a party to a contract under this Act, acts outside his or her commercial or professional activity, and who agrees to be sponsored by a specialty of his choice and undertake to complete his studies.

Sponsor Provider – A legal entity that agrees to pay the Merchant for the course chosen by the User.

Certificate – a document issued on the website of the Merchant and certifying the completed training of the relevant user.

Terms of Service – These are General Terms and Conditions, which include terms of use, cookies, registration and delivery rules, voluntary dispute resolution, contract and exchange cancellation forms, and any other legally relevant information located on the Site.

Personal data – information about an individual that reveals his or her physical, psychological, mental, family, economic, cultural, or social identity.

Service – any material or intellectual activity carried out in an independent manner, that is intended for another person, and is not the main object of transferring possession of a property.

Service contract – a contract other than a contract of sale under which the trader provides or undertakes to provide a service to the consumer and the consumer pays or undertakes to pay the price for it.

Sponsorship Contract – A sponsorship agreement between the Sponsored User and the Sponsor Provider, which governs the terms of financing the training of the Sponsored User.

Collaboration Agreement – a contract between the Merchant and the Sponsor Provider, which regulates the terms of providing training at courses set by the Sponsor Provider and selected by its Sponsored Users.

Consumer Dispute Resolution Procedure – a procedure for out-of-court settlement of consumer disputes that meets the requirements of this law and is carried out by an alternative consumer dispute resolution body.

Workshops – events organized by the Merchant where the users can share ideas for innovation to solve local or global problems regarding peace, innovations, and saving our planet. This will be a place where the innovation will meet the investment. A new company will be created and shared between the person with the idea, holding 50% of the new company, the company investor- with 40% from the new company, and the platform – with 10% from the new company. This new company will open new working places and 50% of the remote jobs will be for people in need. The use by others of shared ideas during the workshops (except by its owner) is Forbidden and protected by the relevant legislation. Harmed sites shall have the right to claim compensation for the direct and indirect damages suffered in full. The platform will not be held liable in these cases but will provide full assistance in proving and establishing seed damage. Participants and investors sign a declaration that innovation will not be used for terrorist purposes, the creation of weapons, or for other purposes intended to harm humans, animals, and the environment in general. In case of violation of the declared conditions, the guilty party owes compensation in the amount of the damage caused. All other terms and conditions will be published on the webpage for each workshop.

Services provided

1. On the Site, Users have the opportunity to conclude service and supply contracts for the services offered by the Merchant (online training, posting of courses and sponsorship of willing persons to study on them, workshops where users can share ideas for innovations to solve local or global problems and meet the investors, sale of handmade household and art objects, etc. services that are posted on the page).

Service order

2. The users use the website interface to enter into contracts with the Merchant for the servants offered

2.1. The service contract shall be considered concluded from the moment of confirmation of the order by the Merchant. The cooperation agreement is considered concluded after choosing the type of membership/subscription. The Sponsorship Agreement is considered to be signed by the Sponsored User after ordering the course and by the Sponsor Provider after its confirmation on the page or via e-mail.

2.2. In the event of failure to perform a service, the Merchant reserves the right to refuse the order.

2.3. After selecting one or more services offered on the Merchant’s website, the User must add the services to their list of purchase services.

2.4. When placing an order, the User receives an email confirmation that his / her order has been accepted. The user receives access to the service after payment of the order.

2.5. The consumer receives a response as to whether the sponsorship contract has been signed by a Sponsor-Provider

2.6. If the sponsorship contract is canceled, the Sponsored User has the right to order another sponsorship course where the procedure begins again.

2.7. If the sponsorship contract is signed by the Sponsor Provider, the Sponsored User shall have access to the relevant training on the Merchant’s page.

2.8. After successfully completing the training, which includes training videos, materials, solving questionnaires, and practical tasks (where applicable). The Merchant issues a Sponsored User Certificate stating: the data provided by the Sponsored User, the name of the course, the sponsor, and the sponsorship agreement number. The original is sent to the Sponsored user and a copy to the Sponsor-Provider.

3. Contract for cooperation contracts –
3.1. Sponsor provider chooses membership/subscription
3.2. Creates a course announcement for the relevant vacancy on the Merchant’s page, mentioning details of the course: key points of the course and information.
3.3. The Merchant reviews the advertised Sponsor-Sponsor course and contacts to clarify all aspects of the course. After all the details have been specified, they are filled in Appendix 1 to the cooperation agreement, which is signed by both parties and the Merchant publishes the announcement on the page.
3.4. The merchant reserves the right to refuse to publish the advertisement on the page.

4. Preparation of courses – prepared by the Merchant in close cooperation and the requirements of the Provider-Sponsor. All additional conditions: number of modules, preparation time, questionnaires, evaluation and practical tasks (where applicable) shall be specified in the contract to be signed by both parties. Prior to the final publication of the course, all materials are approved by the Provider-Sponsor. Collaborative courses may be offered for free sale on the Site if the Sponsor Provider wishes and does not contain confidential information about the site. In this case, the Provider-Sponsor must choose the appropriate membership type.

5. Types of membership/subscription-
5.1. Membership types are those posted on the Merchant’s page at the time of the election and the terms and conditions contained therein unless there is an obvious error.
5.2. The Merchant reserves the right to change the terms of the different types of membership without notice and at any time, and these changes will not affect the already selected types of membership undersigned cooperation agreements and published courses.

6. The Merchant has the right to refuse to enter into a contract with an incorrect Sponsor / Provider-Sponsor / User / Provider.

7. The Merchant shall not be liable for the quality of the third-party goods or services provided or the Site Providers.

8. The Merchant has the right to treat the Sponsored User / Provider-SponsorUser / Provider as incorrect in cases where:

1. there is a non-compliance by the Sponsored User / Provider-SponsorUser / Provider of the General Terms;

2. an incorrect, arrogant, or rude attitude towards the representatives of the Merchant has been established;

3. systematic abuses have been identified by a Sponsored User / Provider-SponsorUser / Provider against the Merchant.

Prices

9. The prices of the services offered are those indicated on the Merchant’s website at the time of placing the order, except in cases of obvious error.

10. Prices of services include VAT, in cases where it is intended to be charged.

11. The Merchant reserves the right to change the prices of the services offered on the site at any time without notice, and such changes will not affect the orders already made.

12. The Merchant may provide discounts for the services offered on the site following the Bulgarian legislation and rules set by the Merchant. The rules applicable to such discounts are available at the place where the discount is displayed. Discounts can be provided in various forms (promotions, loyalty discounts, provided individually, on a random basis, or as a result of participating in a competition or client survey).

13. The different types of discounts cannot be combined when ordering and purchasing the same service.

Payment

14. When the User returns service with the right of reimbursement for any reason, the price subject to reimbursement shall be reduced by the value of the discount received on the service, and only the amount actually paid shall be reimbursable.

15. The User may pay the price of the services ordered using one of the options listed on the Website of his choice. Payment is possible on the Site by the following methods:

-Bank transfer
-through PayPal’s system

16. If the User chooses a payment method involving a third party payment service provider, the User may be bound by the terms and conditions and/or fees of such third party.

17. The Merchant shall not be liable if a payment method involving a third-party payment service provider is unavailable or otherwise inoperative for reasons beyond the Merchant’s fault.

Cancellation and replacement

18. The User has the right to withdraw from the contract without giving a reason, without owing compensation or penalty within 14 days from the date of conclusion of the service contract by the User.

19. In order to exercise their right under this clause, the User must unambiguously notify the Merchant of his decision to withdraw from the contract, individually identifying the goods/services he wishes to return, by providing all details of the completed order and delivery, including, but not only: content and value of the order, data of the person who made the order, etc.

20. The trader shall publish on his website a form for exercising the right of withdrawal.

21. In order to exercise the right of withdrawal, the Merchant shall provide the consumer with the option to complete and submit electronically via the website the standard withdrawal form or other unambiguous application. In such cases, the Merchant shall immediately send to the consumer a confirmation that he has received his refusal in a durable medium.

22. When the Contractor has incurred expenses in connection with the performance of the contract and the User withdraws from the contract, the Trader shall have the right to withhold the respective amount for the expenses incurred or to demand their payment.
23. The User shall not have the right to withdraw from the contract if the object of the contract is the provision of services in which the service is fully provided and its execution started with the explicit prior consent of the user and confirmation by him that he knows that he will lose the right of withdrawal once the contract has been fully fulfilled by the trader.

24. The Merchant reimburses the User the price paid by him.

Complaints

25. The consumer is entitled to a claim for any inconsistency of the service with the agreed/ordered.

26. The consumer is entitled to claim the service, regardless of whether the manufacturer or the merchant has provided a commercial guarantee.

27. Claims of services may be filed within 14 days of finding the inconsistency of the service with the agreed one.

28. The complaint shall be submitted verbally to the Merchant’s telephone number or in writing, via the specified email, by mail, or filed to the company address. The merchant provides access to a claim form on his site.

29. When filing a claim, the user shall indicate the subject of the claim, his preferred method of satisfying the claim, respectively the amount of the claimed amount, and the address, telephone number, and email for contact.

30. When filing a complaint, the consumer must also attach the documents on which the claim is based, namely:
1. cash receipt or invoice;
2. protocols, acts, or other documents establishing the inconsistency of the good or service with the contract;
3. other documents establishing the claim by reason and size.

37. Reclamation is not an obstacle to a claim.

38. The trader maintains a register of claims. A document is sent to the User at the email he/she has specified, specifying the complaint number from the register and the type of service.

39. When the Merchant satisfies the claim, it issues an act for it, which is made in two copies, and obligatory provide one copy to the User

Intellectual Property

37. Intellectual property rights over all materials and resources available on the Merchant’s website (including the available databases) are subject to protection under the Copyright and Related Rights Act, vested in the Merchant or the respective assignee of the Merchant, and may not be used in violation of applicable law.

38. In copying or reproduction of information beyond the admissible, as well as in any other infringement of the intellectual property rights of the Merchant’s resources, the Merchant shall have the right to claim compensation for the direct and indirect damages suffered in full.

39. Unless expressly agreed, the User may not reproduce, modify, delete, publish, distribute, and otherwise disclose information resources published on the Merchant’s website.

37. The Merchant undertakes to take due care to enable the User to have normal access to the services provided.

38. The trader reserves the right to suspend access to the services provided. The merchant has the right, but not the obligation, to delete information resources and materials published on his site at his own discretion.

Termination and termination of the contract

39. The Merchant shall have the right, at its sole discretion, without giving notice to unilaterally terminate the Contract, if it finds that the provided services are being used in violation of these General Terms, the legislation in the Republic of Bulgaria, and the generally accepted moral norms.

40. Except in the cases provided for in these General Terms and Conditions, the contract between the parties shall also be terminated upon termination of the Merchant’s activity or termination of the maintenance of its Website.

41. In the absence of the above cases, either party may terminate this contract by giving one week’s notice to the other party in the event of default on the contract.

42. The written form of the contract shall be considered complied with by sending an e-mail message, pressing an electronic button on a page with content to be filled in or selected by the User, or ticking the box (check box) on the website, etc. similar insofar as the statement is technically recorded in such a way that it can be reproduced.

Rescue clause

43. The parties declare that, if any of the clauses of these General Terms and Conditions prove invalid, this will not invalidate the whole contract or other parts of it. The invalid clause will be superseded by the statutory norms of the law or established practice.

Amendment to the General Terms and Conditions

44. The Merchant agrees to notify the Consumer of any change in these General Terms and Conditions within 7 days from the occurrence of this circumstance at the email address specified by the User.

45. When he does not agree with the amendments to the General Terms and Conditions, the User has the right to withdraw from the contract without giving a reason and without owing compensation or penalty. In order to exercise this right, the User must notify the Trader within one month of receiving the notification under the preceding Article.

46. In the event that the User does not exercise his right to withdraw from the contract following the procedure laid down in these General Terms and Conditions, the amendment shall be deemed to have been accepted by the User without objection.

Applicable law

47. The provisions of the effective legislation of the Republic of Bulgaria shall apply to all issues not settled by these General Terms and Conditions.

Registration and identification

The Merchant identifies Users of the site by storing log files on the Site’s server.

The Merchant has the right to collect and use information about the Users on the grounds and for the purposes of the performance of the Contract concluded in general terms with the User. The information by which the person can be identified may include personal data specified in the general terms and conditions as well as any other information that the person provides voluntarily upon registration. The information also includes any other information that the User enters, uses, or renders on services.

Only people over the age of 18 can register on the site. Upon registration, the person marks a check-box indicating that he/she is 18 years old.

The Merchant takes due care and is responsible for protecting the User’s information that has become known to him regarding the registration, except in cases of force majeure, accidental occurrence, or malicious actions of third parties.

In the registration form filled in by the User upon registration, the Merchant indicates the mandatory or voluntary nature of providing the data and the consequences of refusal to provide it.
The trader may disclose personal data to third parties only in the cases provided for by the law and in the circumstances provided for by the law or with the express consent of the Users.
The user can register by filling in the relevant online registration form, available online on the Merchant’s website, to agree to the Terms of Service.

By clicking on the virtual button with the text “Registration” or other analogous text having the force of written confirmation of the General Terms and Conditions, the User makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act, stating that he is familiar with the General Terms, accepts them and undertakes to observe them. The merchant may store in the log files on his server the IP address of the User as well as any other information necessary to identify and reproduce his electronic statement of acceptance of the General Terms and Conditions in the event of litigation. The text of the Terms and Conditions is available on the Merchant’s website in a way that permits its storage and reproduction.

When completing the application for registration, the user is required to provide full and accurate data about the identity (for individuals), legal status (for legal entities), and other data required by the electronic form of the Merchant and to update them in 7 (seven) day from their change. The user declares that he agrees to provide the required personal data, ensuring that the data he provides during the registration process is true, complete, and accurate, and updates the latter in a timely manner. In the event of false data being provided, the Merchant has the right to terminate or suspend without delay the provision of services as well as the maintenance of the User’s registration.

Upon registration, the user receives a unique username, which may also be the user’s email or user data from social networks or third-party authentication services, and a password to access the services available through the website.

The user can manage their profile on the site. Through your account.

The user name with which the User registers does not give him any rights other than those explicitly stated in these terms.

The registrant, in his / her capacity as representative of a legal person, is obliged to enter his / her full name and address, respectively. the name of the legal entity he represents.

The user is required to take all care and to take the necessary measures that are reasonably practicable in order to protect his / her password and not to disclose his / her password to third parties and to immediately notify the Merchant in case of unauthorized access; in probability and suspicion of such. He bears the responsibility and risk of protecting his password, as well as for all actions performed by him or by a third party using his password.

Information on bodies controlling the activity

The bodies governing the Dealer’s activity are the Consumer Protection Commission (CPC) and the Commission for Personal Data Protection (CPDP), with the following coordinates:

About CPC:
Website: https://kzp.bg/kontakti
Phone: 0700 111 22
email: info@kzp.bg
Address: Sofia, Slaveykov Square, 4A, 3rd, 4th, and 6th floor

About CPDP:
Website: https://www.cpdp.bg/
Tel: 02 / 91-53-518
email: kzld@cpdp.bg
address: Sofia 1592, “Prof. 2 Tsvetan Lazarov

Users can use the European Dispute Resolution Online Platform (ODS) available at / http://ec.europa.eu/odr/ – a single access portal that allows EU users and traders to settle disputes between themselves.

Alternative dispute resolution (ADR) between consumers and traders is an out-of-court conciliation procedure on a voluntary basis.
The general conciliation commissions help to reach an agreement between consumers and traders in disputes concerning contracts for the sale of goods and the provision of services.
The General Conciliation Commissions are defined on a regional basis and the Competent Conciliation Commission with the seat of Plovdiv and the District of Plovdiv territory is competent to resolve disputes between the Merchant and the User.
The consolidated list of the recognized ADR entities of the Member States of the European Union can be found at:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show